CLAUDE CLARK'S CUSTOMER SERVICE


CUSTOMER SERVICE

We Are Here To Serve You Better

 

  • CONTACTS -

      1. CUSTOMER SERVICE -
      2. ClaudeClark.com
      3. P.O. Box 8172
      4. Oakland, CA. 94662
      5. Service: 1-510-435-2628 (for San Francisco Bay Area)
      6. Service: XXXXXXXXXXXXX (for Outside San Francisco Bay Area)
      7. Fax:      None Yet
      8. c_l_clark@claudeclark.com

 

 

 

 

 

 


POLICYGUIDE LINES FOR PRIVACY    

 

 

         

PRIVACY PLACY - At ClaudeClark.com, we are committed to protecting your privacy. We firmly believe that electronic security and privacy are necessary for the continued success of the Internet. In support of this, we only use the personal information that you provide to create a more personalized and entertaining experience for you, in accordance with the terms outlined below.

CHILDREN'S PLACY - (individuals under 13 years of age) ClaudeClark.com is committed to protecting the safety of children online. In compliance with the Children's Privacy Protection Act of 1998, ClaudeClark.com will never knowingly request or use personal information from children under 13 years of age without prior parental consent. If ClaudeClark.com receives actual knowledge that a subscriber is under 13 years of age, ClaudeClark.com will eliminate all personal information relating to this subscriber from our files. PRESS THIS BUTTON TO RETURN TO THE PREVIOUS PAGE

WHAT DO WE COLLECT? - When an order is placed on our Web site, we need to know your name, e-mail address, mailing address, phone number, credit card number and credit card expiration date. This information is necessary for us to process and fill your order and to keep you informed of the status of your order. You may also register with us by providing information similar to that which you provide us when you make a purchase to help us better serve your interests.

From time to time, we may run contests or other promotions. If you participate, we may request your name, mailing address, e-mail address and other information in order to administer the promotion and notify winners.

When you submit a request, review or comment to our customer service department, we may ask you for your e-mail address.

When you visit our Web site, we also collect IP addresses in aggregate form, but these are not linked to any of your personally identifiable information.

We may from time to time conduct on-line surveys. When you complete a survey on-line, we may ask for certain information from you, including your age, zip code, shopping habits, e-mail and/or mailing address.

HOW DO WE USE THE INFORMATION? - When you place an order on our Web site, we will use your information to process and fill your order. We may send you an e-mail to confirm or update you on your order. We may also need to contact you by regular mail, e-mail or phone if we have any questions regarding your order.

When you order, register, complete a survey or participate in any contest or promotion on our Web site, we will use the information you provided to us to send you e-mail or regular mail from us regarding products, services or other contests and promotions that we think may be of interest to you.

We may also use information you provide to us to personalize your shopping experience by using your product interests and purchase information to recommend other products, services or promotions that we believe may interest you, including those of other companies. We may also notify you of functionality changes to the Web site.

In addition, in an effort to better service our customers and improve the shopping experience on our site.

If you have any questions about this privacy statement, the practices of this site, or your dealings with ClaudeClark.com, you can contact us: at the address above. PRESS THIS BUTTON TO RETURN TO THE PREVIOUS PAGE

 

POLICYREFUNDS & EXCHANGE

    

 

 

         

GUARANTEE - At ClaudeClark.com We Want You To Be Satisfied! We do our best to buy quality products; however, if you receive a defective product please notify our customer service department immediately. We will replace it or refund your money within 60 days of the invoice date. If you are not completely satisfied with your purchase of "in-stock" merchandise, you may return it to us in new condition and in its original packaging within 30 days of the invoice date for a refund or product exchange. Returns received after 30 days will incur a restock fee of 15% (minimum $5.00). We do not accept returns after 60 days from the invoice date. Before sending a return, please contact our Customer Service Department for a return authorization code. Buyer is responsible for return freight charges. PRESS THIS BUTTON TO RETURN TO THE PREVIOUS PAGE

 

POLICYPRODUCTS & PRICES

    

 

 

         

TERMS OF USE - ClaudeClark.com reserves the right to change price and availability information without notice and to limit the order quantity on any item. We also reserve the right to verify information prior to accepting an order. Items you receive may look different from what is displayed on our site due to manufacturers changes without prior notice. ClaudeClark.com does not represent or warrant the information, services, products and other materials available from this site and shall not be liable for any damages resulting from their use. ClaudeClark.com does not represent or warrant the information given by manufacturers, vendors, external sites linked to ours or any other third parties. PRESS THIS BUTTON TO RETURN TO THE PREVIOUS PAGE

 

POLICYTECHNICAL SUPPORT

    

 

 

         

TECHNIAL SUPPORT & CONTACT - Visual Arts Illustrated is responsible for CD and web site design. We are also responsible for any technical assistance you may need with this product. If you were able to make it to this page it means you have done quite well so far. We check each CD before it leaves our studio/factory. Our product works best with Microsoft Internet Explore 4.0 and higher. The best results are obtained with Microsoft Internet Explore 6.0, featuring color enhancements and music video integration into the web browser. Microsoft Explorer Web Browsers perform beter on IBM compatible PC's than they do on Apple Mac's. Explore tends to lock on our java databases when launched from an Apple Computer. Our html works accross all PC platforms and web browsers. If you have questions feel free to contact us at "CONTACTS" listings shown below: PRESS THIS BUTTON TO RETURN TO THE PREVIOUS PAGE

  • CONTACTS -

      1. TECHNICAL SUPORT -
      2. Visual Arts Illustrated
      3. P.O. Box 8172
      4. Oakland, CA 94662
      5. Service: 1-510-435-2628 (for San Fransico Bay Area)
      6. Service: XXXXXXXXXXXXXX (for Outside San Fransico Bay Area)
      7. Fax:       (none yet)
      8. admin@claudeclark.com

 

 

 

 

 

 

POLICYCOPYRIGHTS

    

 

 

         

COPYRIGHT - ClaudeClark.com. has copyrights to all site design, text, graphics, photos and interfaces, Copyright 2000-2007 ClaudeClark.com. Any other use of this site and its components other than for shopping purposes is prohibited. All trademarks are proprietary to ClaudeClark.com or to other owners that have granted their use to ClaudeClark.com products. PRESS THIS BUTTON TO RETURN TO THE PREVIOUS PAGE

 

 

POLICYGLOBAL CURRENCY EXCHANGE

    

 

 

         

GLOBAL EXCHANGE - Currency exchange rates around the world change monthly, weeekly and daily. We have inclued the links to two different exchange rate services so that if you are buying something in U.S. dollars you will know exactly what it will cost you in your own money. PRESS THIS BUTTON TO RETURN TO THE PREVIOUS PAGE

CURRENCY CONVERTER - XE.com - The Universal Currency Converter

EXCHANGE RATES - X-RATES.COM Currency Calculations

QUICK CONVERTER - OANDA.COM The Currency Site

 


VeriSign Security Check

WEBMASTERS SERVICES, PRODUCTS & ADDRESS

 

 

 

 

 

 

 

 

 

Revised: .
Copyright 1997-2005 by Norma Johnson, Visual Arts Illustrated. All rights reserved.
All trademarks or product names mentioned herein are the property of their respective owners.
The following graphics and hand written HTML pages were produced by Webmaster: Claude Lockhart Clark.